Master Conversational AI Design

Learn to build intelligent, engaging conversational interfaces using LEX, NLP, and LLM technologies

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Illustration for Conversational AI Design course showing AI interaction, chatbot design, and LEX integration

Course Overview

A comprehensive, open-access course designed for all experience levels

Accessible

Designed for all experience levels, from beginners to advanced practitioners. No prior knowledge required to start your journey into conversational AI.

Interactive

Learn by doing with hands-on exercises, conversation simulators, and real-world projects that reinforce theoretical concepts.

Comprehensive

Cover the entire conversational AI development lifecycle, from basic concepts to advanced techniques and real-world deployment.

Course Modules

A structured learning path from fundamentals to advanced implementation

01

Introduction to Conversational AI

Fundamentals of conversational interfaces and their applications

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02

Basics of Natural Language Processing

Core NLP concepts that power conversational interfaces

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03

Getting Started with Amazon Lex

Set up your first conversational bot using Amazon Lex

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04

Designing Conversational Flows

Master the art of creating natural, engaging conversation flows

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05

Enhancing Bots with Advanced NLP & LLMs

Integrate advanced NLP techniques and large language models

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06

Deployment & Scaling

Learn how to deploy your conversational AI solutions to production

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07

Improving Bot Performance

Techniques for monitoring, analyzing, and enhancing your bot's performance

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08

Ethics & Security in Conversational AI

Address ethical considerations and security challenges in AI systems

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09

Beyond Lex: Hybrid Approaches

Explore combining multiple technologies for advanced solutions

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10

Capstone Project & Next Steps

Apply your knowledge in a comprehensive project and explore future directions

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Nelson Abacherli Kawakami

About the Author

Nelson Abacherli Kawakami

With over two decades of experience in design and digital innovation, Nelson is a recognized expert in conversational AI design and engineering. His career spans 24 years in graphic design, 20 years in web design, and almost a decade specializing in conversational design, including chatbots, IVRs and AI systems.

As a seasoned team leader with 13 years of experience managing creative and technical teams, Nelson brings a unique blend of design thinking and technical expertise to conversational AI development. His work with high-profile clients across multiple industries has established him as a thought leader in creating intuitive, engaging, and effective conversational interfaces.

Ready to Master Conversational AI?

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